Cookie Policy (EU)

This Cookie Policy was last updated on 15th September 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

1. Introduction

Our website, https://www.jacquard.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Advertising cookies

On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behavior on https://www.jacquard.com. With these cookies you, as website visitor, are linked to a unique ID but these cookies will not profile your behavior and interests to serve personalized ads.

5.4 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

Because these cookies are marked as tracking cookies, we ask your permission to place these.

5.5 Social media

On our website, we have included content from Facebook, LinkedIn, X (Formerly Twitter) and Instagram to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, LinkedIn, X (Formerly Twitter) and Instagram. This content is embedded with code derived from Facebook, LinkedIn, X (Formerly Twitter) and Instagram and places cookies. This content might store and process certain information for personalized advertising.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, LinkedIn, X (Formerly Twitter) and Instagram are located in the United States.

6. Placed cookies

WordPress

We use WordPress for website development. Read more about WordPress This data is not shared with third parties.

Google reCAPTCHA

We use Google reCAPTCHA for spam prevention. Read more about Google reCAPTCHA For more information, please read the Google reCAPTCHA Privacy Statement.

YouTube

We use YouTube for video display. Read more about YouTube For more information, please read the YouTube Privacy Statement.

Cal.com

We use Cal.com to let you book a demo with our team. The booking calendar is loaded from app.cal.com only when you click Book a demo (or open a booking link that opens it for you); nothing from Cal.com loads before that. Any cookies or browser storage Cal.com uses to run the calendar and remember your time zone are set inside its own booking window, on the cal.com domain, not on jacquard.com. The details you enter to book (name, email address, company and any notes) are processed by Cal.com, Inc. on our behalf. For more information, please read the Cal.com Privacy Policy.

Brand analyser (this website)

The brand analyser on our homepage stores its results in your own browser so the analysis page can show them. Nothing here is a third-party cookie and nothing is shared with advertisers. The website address you enter is sent to our analysis service (hosted on Cloudflare) so it can read the public pages of that site and generate the analysis; see our Privacy Policy for how that service processes data.

Cookie consent (this website)

We use a first-party consent banner (vanilla-cookieconsent) for cookie consent management. This data is not shared with third parties.

Google Analytics

We use Google Analytics for website statistics. Read more about Google Analytics For more information, please read the Google Analytics Privacy Statement.

Wistia

We use Wistia for video display. Read more about Wistia For more information, please read the Wistia Privacy Statement.

Facebook

We use Facebook for display of recent social posts and/or social share buttons. Read more about Facebook For more information, please read the Facebook Privacy Statement.

LinkedIn

We use LinkedIn for display of recent social posts and/or social share buttons. Read more about LinkedIn For more information, please read the LinkedIn Privacy Statement.

Instagram

We use Instagram for display of recent social posts and/or social share buttons. Read more about Instagram For more information, please read the Instagram Privacy Statement.

Pardot

We use Pardot for remarketing. Read more about Pardot For more information, please read the Pardot Privacy Statement.

Intercom Messenger

We use Intercom Messenger for chat support. Read more about Intercom Messenger For more information, please read the Intercom Messenger Privacy Statement.

Heap Analytics

We use Heap Analytics for website statistics. Read more about Heap Analytics For more information, please read the Heap Analytics Privacy Statement.

Twitter

We use Twitter for display of recent social posts and/or social share buttons. Read more about Twitter For more information, please read the Twitter Privacy Statement.

Miscellaneous

Sharing of data is pending investigation

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
• Right of access: You have the right to access your personal data that is known to us.
• Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
• Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Jacquard Group Limited
82 St John Street, London, United Kingdom, EC1M 4JN
United Kingdom
United Kingdom
Website: https://www.jacquard.com
Email: privacy@ex.comjacquard.com
Phone number: +44 (0)20 8870 6968

This Cookie Policy was synchronized with cookiedatabase.org on 8th June 2026.